IT Answers (FAQ)
Centralized collection of answers to selected frequently asked IT related questions.
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Recently Updated Questions and Answers
- Electronic Records Access RequestsIn order for IT to provide access to electronic records the appropriate form must be filled out. These are hosted in docflow. There are three forms: one for access to records for students, a second for employees and a third for faculty. When submitting make sure to clearly describe the records that are needed. Distinct…Continue Reading Electronic Records Access Requests
- Linux CLC Machine DecommissioningDecommissioning of Linux CLC Machines The Linux CLC machines will be decommissioned on July 1, 2025, and replaced by the Mill-Classes environment. Launched in Spring 2024, the Mill-Classes environment provides a modern work area for class assignments, leveraging the powerful computing resources of our High-Performance Computing (HPC) Mill cluster. With the addition of OnDemand features,…Continue Reading Linux CLC Machine Decommissioning
- I Just Changed My UM SSO Password and Now I Can’t Sign into My Managed MacOS DeviceThis article will demonstrate how to sign into your S&T Managed MacOS Device after having reset your UM System SSO password. 1. When presented with the UM System SSO sign-in, user your new UM System SSO password. If you do not see this screen, skip to Step 2. 2. The Mac will present a local…Continue Reading I Just Changed My UM SSO Password and Now I Can’t Sign into My Managed MacOS Device
- Windows 11 Transition – May 14, 2025In 2023, S&T IT began focusing efforts and communicating to campus about the transition to Windows 11 operating system for campus computers to be compliant with UM System Information Security policies and guidelines. In fall 2025, Microsoft will no longer support the Windows 10 operating system. IT has a goal to transition computers running Windows…Continue Reading Windows 11 Transition – May 14, 2025
- Teams says I’m in a different time zone, or someone says that I am. How can I fix this?If someone says they are getting a timezone warning when inviting you to meetings or they say you show up in teams like this: This indicates that outlook thinks you have a different time zone set. The quickest way to correct this is to go to: https://outlook.office365.com and then click on the gear icon in…Continue Reading Teams says I’m in a different time zone, or someone says that I am. How can I fix this?
- Windows 11 Transition – April 2025 UpdateIn 2023, S&T IT began focusing efforts and communicating to campus about the transition to Windows 11 operating system for campus computers to be compliant with UM System Information Security policies and guidelines. In fall 2025, Microsoft will no longer support the Windows 10 operating system. IT has a goal to transition computers running Windows…Continue Reading Windows 11 Transition – April 2025 Update
- Administrator Privileges through LAPSIT Management and Software Installation: Information Technology (IT) is responsible for managing all University-owned systems including software installation. If support is needed, users should contact the IT Help Desk. On occasion, with an appropriate business case justifies the significant risk, individuals may be granted administrator privileges to install complex software or perform other administrator tasks….Continue Reading Administrator Privileges through LAPS
- What are the features of BitLocker and OneDrive on my managed computer? BitLocker is a new security feature of the Microsoft Windows operating system. S&T IT has been enabling BitLocker on groups of Windows computers over the last several months. Now, S&T IT will enable BitLocker on the remaining managed computers that do not already have BitLocker enabled. To reduce potential impacts of this deployment, OneDrive will…Continue Reading What are the features of BitLocker and OneDrive on my managed computer?
- Windows 11 Transition – March 2025 UpdateIn 2023, S&T IT began focusing efforts and communicating to campus about the transition to Windows 11 operating system for campus computers to be compliant with UM System Information Security policies and guidelines. In fall 2025, Microsoft will no longer support the Windows 10 operating system. IT has a goal to transition computers running Windows…Continue Reading Windows 11 Transition – March 2025 Update