Month: June 2023

Why Can’t I Have My Email?

All students are provisioned with a mailbox while they attend S&T and to ease student life the mailbox is kept for 12 months after enrollment, but at some point it is deprovisioned and the mailbox is gone. Can’t you just get that back? Whether it is with Google, Microsoft, Apple, or some other provider there…Continue Reading Why Can’t I Have My Email?

How do I get admin rights on my machine / why can’t I have admin rights on my machine?

How Do I Get Admin Rights? Administrator privilege on a computer is by logging in to the standard admin account, ccadmin. While the account is standard the password is different for every computer and is changed periodically. Administrator privilege is then granted by means of revealing the current ccadmin password for a specific computer. Requesting…Continue Reading How do I get admin rights on my machine / why can’t I have admin rights on my machine?

Shared Mailbox Management

Sponsors can manage the sponsors and owners (what’s the difference between a sponsor and an owner?) of a shared mailbox using the Authoritative Identity Management System (AIMS) via the following steps: A shared mailbox can be accessed by the mailbox owners via Outlook desktop or online. For more information see this Microsoft support page. NOTE:…Continue Reading Shared Mailbox Management

When does IT apply updates/patching/reboots to apps/desktops/services/network?

IT has a variety of defined maintenance windows and scheduled for different components of our computing environment. Some maintenance work is announced and scheduled explicitly. Others are scheduled on a recurrent basis. Different categories of updates/windows are included below for reference. Applications Applications are generally deployed during either the daily applications deployment window of 5pm-7pm,…Continue Reading When does IT apply updates/patching/reboots to apps/desktops/services/network?

Non-Employee Appointment Mailbox $200 License Fee

UM System has implemented additional security for protecting our mailbox accounts by assigning A5 licenses to non-employee appointments. As this license cost is outside our budgeting process for licensing accounts with Microsoft, S&T IT will be requiring an annual $200 per year license fee for non-employee appointments that require a mailbox, and will be billed…Continue Reading Non-Employee Appointment Mailbox $200 License Fee