Adobe will be discontinuing Creative Cloud Synced files starting October 1, 2024. This document will discuss how to check if you have files in the Creative Cloud Synced Files service and how to get the latest copy to save in a new location….Continue Reading How To Check for Files in Creative Cloud Synced Files and Save Them Elsewhere
Why Is MATLAB Asking Me to Sign In?
Beginning with MATLAB R2024a, deployed versions of MATLAB on the Missouri S&T campus utilize the UM System site license of MATLAB. This site license allows all students, faculty and staff to access every toolbox produced by MathWorks for both teaching and research purposes and many other resources provided by MathWorks. To learn more, you can…Continue Reading Why Is MATLAB Asking Me to Sign In?
Why Does the Adobe PDF Print Option Not Make a PDF?
This document will discuss two possible solutions to printing your documents as PDFs if they contain the Aptos font, or if you are getting an Adobe PDF Distiller error. If you are attempting to print a document from any application on your Windows computer using the Adobe PDF option and get an error message in…Continue Reading Why Does the Adobe PDF Print Option Not Make a PDF?
Where Did ModelSim Go?
ModelSim 12.0 by Mentor Graphics, a verification and simulation tool for multiple programming languages, has been replaced with QuestaSim by Intel and Siemens. S&T Information Technology can no longer obtain licensing for ModelSim 12.0 and has made QuestaSim available in AppsAnywhere as a replacement. The application listing for ModelSim 12.0 will be removed at the…Continue Reading Where Did ModelSim Go?
Netgroup Management
Netgroups are named collections of accounts that are used for a variety of purposes, such as granting of permissions. The membership of those netgroups is managed by the netgroup management tool. A list of all netgroups that can be managed are shown. To facilitate finding a group there is a “Filter” field. Typing in the…Continue Reading Netgroup Management
Everything you Need to Know About GoFetch: A Hardware Security Flaw in Modern Macs
What is GoFetch? GoFetch is a newly found security flaw affecting Mac computers released after 2020. Because the bug is found in the hardware and not any part of the computer’s firmware or BIOS, it looks very unlikely that Apple will be able to patch the issue with a software update. All of the affected…Continue Reading Everything you Need to Know About GoFetch: A Hardware Security Flaw in Modern Macs
Account Expiration & Extension
The University regularly reviews accounts for expiration or deletion. When an account owner no longer meets the account eligibility requirements, account access to resources will be terminated. For more information on account eligibility please see the Email Management Policy and Electronic Mail Use and Management Procedures . Account extensions are managed via AIMS with help…Continue Reading Account Expiration & Extension
Firewall Exceptions
By default, the S&T border firewall blocks all inbound connections. Only approved services are granted an exception to this default deny. All exceptions are subject to auditing, verification and revocation. Auditing The most basic audit performed is with a vulnerability scanner. Any critical vulnerabilities will preclude an exception and all important vulnerabilities must be remediated…Continue Reading Firewall Exceptions
Why is Zotero Being Removed From the S&T Campus?
Due to concerns that have arisen with Zotero, Missouri S&T IT has been instructed to retire the use of Zotero on university computer systems. To allow individuals who use Zotero time to transition, the software will remain available until August 2, 2024, at which point it will be removed from AppsAnywhere and blocked on all…Continue Reading Why is Zotero Being Removed From the S&T Campus?
Git, git, GitLab, GitHub, git.mst.edu, git-classes.mst.edu … Help!?
Git (with a capital G) is an ecosystem centered around a particular form of version control repository. Version control repositories are used to store tracked history/changes of files, usually textual such as source code, html, javascript, and similar — although it does support storing non-textual files. Git repositories can be stored locally on your own…Continue Reading Git, git, GitLab, GitHub, git.mst.edu, git-classes.mst.edu … Help!?
Isora GRC Assessments
The University is using SaltyCloud’s Isora product to handle Governance, Risk and Compliance (GRC) assessments. Notifications about these assessments come from admin@mst.isora.saltycloud.com and the assessments can be accessed at https://mst.isora.saltycloud.com. The login uses your University account through a Microsoft login page (currently login.microsoftonline.com). In order to be able to login to the system your account…Continue Reading Isora GRC Assessments
Non-LAPS Workstation Administrator Privileges
This process is intended for one or two individuals who will (co-manage) a group of systems. It is restricted to situations where the co-manager will provide unique expertise that Information Technology does not have, such as familiarity with installing, configuring and updating specialized software. Each group of systems should be closely aligned in how they…Continue Reading Non-LAPS Workstation Administrator Privileges
Is The Foundry going away?
The Foundry, our campus HPC resource provided by an NSF MRI grant award in October of 2019 is being decommissioned in June of 2024. The OS which the Foundry is running is nearing end of life and thus will not be receiving patches to the operating system. As a result we need to decommission the…Continue Reading Is The Foundry going away?
LAPS Requests
The expectation is that Information Technology (IT) will manage University-owned systems to include the installation of software. Requests for support should be directed to the IT Help Desk. The granting of administrator privileges represents a risk to the security of the system in particular and, by extension, the security of the University network. Risks include…Continue Reading LAPS Requests
Why is ChemOffice Asking for Activation?
When launching ChemOffice from AppsAnywhere for the first time on a computer, AppsAnywhere runs an activation process before it loads ChemDraw. On some computers, this might take more time than expected. If ChemOffice or ChemDraw is loaded from the desktop icon that is installed before AppsAnywhere launches ChemDraw on its own, the activation script will…Continue Reading Why is ChemOffice Asking for Activation?
What kind of network services does S&T have?
Networking is very important, especially here at S&T. But what services does our networking team provide exactly? First off, there are many moving parts when it comes to networking. These moving parts are split up into two different categories labeled Network Infrastructure and Plant Infrastructure. Behind each name, we have a wonderful team of people…Continue Reading What kind of network services does S&T have?
Why Am I Seeing Adobe CC or Foxit PDF Editor on My Department’s Bill From IT?
As of August 2023, S&T IT changed how it handles billing of Adobe CC and Foxit PDF Editor subscriptions and licenses….Continue Reading Why Am I Seeing Adobe CC or Foxit PDF Editor on My Department’s Bill From IT?
FIleVault/Encryption Key Escrow
FileVault is an extra layer of login protection implemented on Jamf managed Mac computers. It does not impede everyday use of the computer. The main function of FileVault is to encrypt the startup volume of Mac computers. When a user profile is created on a Jamf managed Mac computer, FIleVault is enabled for them and…Continue Reading FIleVault/Encryption Key Escrow
Why can’t I access PaperCut?
I am in the dorm/fraternity/sorority/home/etc. and cannot access the PaperCut web link (https://papercut.mst.edu), why? PaperCut user and administrative interfaces are only available on the campus network and when connected to VPN. See: https://it.mst.edu/services/vpn/ for information on how to get connected….Continue Reading Why can’t I access PaperCut?
Why shouldn’t I use my campus email address for outside services/sites?
Your campus email address is assigned to you at time of application/enrollment or employment, and is tied to your active status with the university. (See https://itanswers.mst.edu/2023/06/what-is-my-email-address/ and https://itanswers.mst.edu/2023/06/why-cant-i-have-my-email/ for more details.) You should avoid signing up or using your campus email address or account with any outside service where the usage would extend beyond your…Continue Reading Why shouldn’t I use my campus email address for outside services/sites?
Why Is IT No Longer Subsidizing Abaqus Research?
In previous years, the IT Department had paid for a general pool of Abaqus Academic Research licenses for all to use at Missouri S&T. In addition to this, individual departments and researchers were able to purchase dedicated CAE tokens (interactive seats) and session tokens at a subsidized rate. In 2022, the IT Department covered just…Continue Reading Why Is IT No Longer Subsidizing Abaqus Research?
Dual-booting Operating Systems
Dual booting operating systems on campus owned computers is an unsupported option that poses security risks to the computer in question, the campus network and the future of your research. These are some of the reasons:1. Limited Security Updates: Keeping two operating systems up-to-date with the latest security patches can be challenging. If one OS…Continue Reading Dual-booting Operating Systems
How Does Abaqus Token Usage Work?
Abaqus licensing is built on a token system with many factors that contribute to token utilization. Abaqus CAE (the Graphical User Interface) always checks out exactly one CAE token (or Interactive Seat) for each active user – these are tracked and purchased separate of tokens. Each time you execute Abaqus, one or more tokens are…Continue Reading How Does Abaqus Token Usage Work?
How do I access my Apple computer on Jamf with no internet access?
The SSO login is only there if the computer restarts, or the user logs out. If you find yourself without internet access, there will be a Local Login option underneath the window that would normally display the SSO login. Use your SSO username without the @umsystem.edu and your normal password to login. From there you…Continue Reading How do I access my Apple computer on Jamf with no internet access?
Can’t I just use Migration Assistant to transfer all my stuff over from my old Mac?
The Migration Assistant cannot be used to transfer data from an old computer if the new computer is on Jamf. It is recommended to use OneDrive to backup data and it can be easily accessed from the new computer. We can make a backup of the old computer and install it on the new computer…Continue Reading Can’t I just use Migration Assistant to transfer all my stuff over from my old Mac?