Beginning with MATLAB R2024a, deployed versions of MATLAB on the Missouri S&T campus utilize the UM System site license of MATLAB. This site license allows all students, faculty and staff to access every toolbox produced by MathWorks for both teaching and research purposes and many other resources provided by MathWorks. To learn more, you can…Continue Reading Why Is MATLAB Asking Me to Sign In?
Is The Foundry going away?
The Foundry, our campus HPC resource provided by an NSF MRI grant award in October of 2019 is being decommissioned in June of 2024. The OS which the Foundry is running is nearing end of life and thus will not be receiving patches to the operating system. As a result we need to decommission the…Continue Reading Is The Foundry going away?
How do I get access to the Mill?
Any student, faculty, or staff can request access to the Mill for free by filling out our account request form at https://missouri.qualtrics.com/jfe/form/SV_e5n4I8cvzo77jr8. This free level of access to hardware is provided for by grant funding from several different PIs. Faculty using the Mill are highly encouraged to join the High Performance Computing Center to connect…Continue Reading How do I get access to the Mill?
Why is ChemOffice Asking for Activation?
When launching ChemOffice from AppsAnywhere for the first time on a computer, AppsAnywhere runs an activation process before it loads ChemDraw. On some computers, this might take more time than expected. If ChemOffice or ChemDraw is loaded from the desktop icon that is installed before AppsAnywhere launches ChemDraw on its own, the activation script will…Continue Reading Why is ChemOffice Asking for Activation?
What kind of technical support does S&T offer?
Here at S&T, a lot of the work done revolves around technology. Each and everyday students and staff log on to complete their various tasks for the day, but what do you do if something goes wrong with your computer? Who do you contact for any form of technical assistance? Luckily, we have a wonderful…Continue Reading What kind of technical support does S&T offer?
What are Software Applications?
A software application is defined as a browser-based or proprietary interface used to allow multiple users or customers to read, access, share, modify, input or retrieve data from a server-based system. Application development is the creation of a customer application specifically for use by the University. Application hosting exists when a vendor maintains the application…Continue Reading What are Software Applications?
What is Commercially Available Desktop Software?
Commercially Available Desktop Software is defined as individually licensed software typically purchased for use on a single computer. The University maintains contracts with a variety of software providers, often at significantly discounted prices. So, it is important to work with S&T IT to determine if such a contract is in place before purchasing desktop software….Continue Reading What is Commercially Available Desktop Software?
What Happens If I Ignore the BPM 12004 Process?
Your purchase request will be diverted to IT from UM Procurement. Working with S&T IT to purchase hardware, software and services will result in faster service and can potentially result in cost savings….Continue Reading What Happens If I Ignore the BPM 12004 Process?
Does BPM 12004 Apply to Free Software and Free Services?
Yes. Free services, applications, and software still have license agreements that have to be officially reviewed by UM’s legal team. In some cases, authorized signers might still be needed to sign an agreement. S&T IT Security must also ensure that privacy is protected and that the service, application, or software is not a security threat…Continue Reading Does BPM 12004 Apply to Free Software and Free Services?
What is the IT Status Page?
Having trouble connecting to Joes’SS or PeopleSoft? Is Canvas not loading properly? Make sure to check S&T IT Services and Systems Status page, or more commonly called the IT Status Page, at https://status.mst.edu/ for any and all technology performance issues and outages. Different icons are used to display the current status of each campus service…Continue Reading What is the IT Status Page?
MacOS Sonoma Upgrade & JAMF Issue
Due to certain functionality with JAMF, MacOS upgrade to Sonoma is not recommended. As of October 2, 2023 the issue causes a black screen and users are not allowed to login to their computer. JAMF is currently working on a way to remedy this issue. We have deferred the Sonoma upgrade currently. Once the issue…Continue Reading MacOS Sonoma Upgrade & JAMF Issue
Why Am I Seeing Adobe CC or Foxit PDF Editor on My Department’s Bill From IT?
As of August 2023, S&T IT changed how it handles billing of Adobe CC and Foxit PDF Editor subscriptions and licenses….Continue Reading Why Am I Seeing Adobe CC or Foxit PDF Editor on My Department’s Bill From IT?
Exporting PPT, PDF, and Word documents to OneNote
OneNote is part of the Microsoft Office Suite. It is a very powerful tool that makes writing formulas and lecture notes easier using the Wacom monitor in the classrooms. Using OneNote with the Wacom monitor serves as a virtual whiteboard, allowing you to post your notes to Canvas after class if you choose. It is…Continue Reading Exporting PPT, PDF, and Word documents to OneNote
Why shouldn’t I use my campus email address for outside services/sites?
Your campus email address is assigned to you at time of application/enrollment or employment, and is tied to your active status with the university. (See https://itanswers.mst.edu/2023/06/what-is-my-email-address/ and https://itanswers.mst.edu/2023/06/why-cant-i-have-my-email/ for more details.) You should avoid signing up or using your campus email address or account with any outside service where the usage would extend beyond your…Continue Reading Why shouldn’t I use my campus email address for outside services/sites?
Why Is IT No Longer Subsidizing Abaqus Research?
In previous years, the IT Department had paid for a general pool of Abaqus Academic Research licenses for all to use at Missouri S&T. In addition to this, individual departments and researchers were able to purchase dedicated CAE tokens (interactive seats) and session tokens at a subsidized rate. In 2022, the IT Department covered just…Continue Reading Why Is IT No Longer Subsidizing Abaqus Research?
Dual-booting Operating Systems
Dual booting operating systems on campus owned computers is an unsupported option that poses security risks to the computer in question, the campus network and the future of your research. These are some of the reasons:1. Limited Security Updates: Keeping two operating systems up-to-date with the latest security patches can be challenging. If one OS…Continue Reading Dual-booting Operating Systems
How Does Abaqus Token Usage Work?
Abaqus licensing is built on a token system with many factors that contribute to token utilization. Abaqus CAE (the Graphical User Interface) always checks out exactly one CAE token (or Interactive Seat) for each active user – these are tracked and purchased separate of tokens. Each time you execute Abaqus, one or more tokens are…Continue Reading How Does Abaqus Token Usage Work?
How do I access my Apple computer on Jamf with no internet access?
The SSO login is only there if the computer restarts, or the user logs out. If you find yourself without internet access, there will be a Local Login option underneath the window that would normally display the SSO login. Use your SSO username without the @umsystem.edu and your normal password to login. From there you…Continue Reading How do I access my Apple computer on Jamf with no internet access?
Can’t I just use Migration Assistant to transfer all my stuff over from my old Mac?
The Migration Assistant cannot be used to transfer data from an old computer if the new computer is on Jamf. It is recommended to use OneDrive to backup data and it can be easily accessed from the new computer. We can make a backup of the old computer and install it on the new computer…Continue Reading Can’t I just use Migration Assistant to transfer all my stuff over from my old Mac?
How do I install apps/software on Apple computers?
Most programs can be used through AppsAnywhere by going to appsanywhere.mst.edu. If something is not available through AppsAnywhere then a ticket should be created to request the software. You may use an Apple ID and the App Store to download applications from there. If you install any software that is not approved through proper channels,…Continue Reading How do I install apps/software on Apple computers?
How do I create backups on an Apple computer?
The use of Time Machine can currently no longer be used as a backup tool. It will brick the computer when trying to restore from the backup. It is recommended to use OneDrive to backup files. All campus accounts get 5TB of storage in OneDrive….Continue Reading How do I create backups on an Apple computer?
I want to go back to being an admin on my Apple computer. Why can’t I go back to being an admin?
We offer a temporary admin request option that will allow users temporary ability to become admin on the computer. Due to security standard NIST 800-172, it is no longer possible to always allow full admin access. The use of JAMF has brought our Apple computer management and security more in line with the way we…Continue Reading I want to go back to being an admin on my Apple computer. Why can’t I go back to being an admin?
Why do we need JAMF?
JAMF is a new device management tool for Apple computers we have implemented to meet security standards. NIST 800-172 is a supplementary document to NIST SP 800-171, which is designed to help safeguard sensitive information on non-federal systems through best practice processes and security controls and applies to federal contractors that handle, process or store…Continue Reading Why do we need JAMF?
What is JAMF?
JAMF is a device management tool for Apple computers. It has been implemented on Apple computers to adhere to security standards in place from NIST 800-172 and to provide consistency of support among all computers on campus….Continue Reading What is JAMF?