OpenVPN is failing to connect with an error about “unsupported options”, how can I fix this?

If you are receiving this error when attempting to connect to OpenVPN, it is due to an update in the OpenVPN Connect software that requires changes in the VPN profile.

To correct this problem, please delete your current VPN profile – click on the pencil next to the profile name, and then the Delete Profile option:

After deleting the profile, visit https://openvpn.mst.edu and follow the instructions to download and install a new VPN profile.