A software application is defined as a browser-based or proprietary interface used to allow multiple users or customers to read, access, share, modify, input or retrieve data from a server-based system. Application development is the creation of a customer application specifically for use by the University. Application hosting exists when a vendor maintains the application…Continue Reading What are Software Applications?
What is Commercially Available Desktop Software?
Commercially Available Desktop Software is defined as individually licensed software typically purchased for use on a single computer. The University maintains contracts with a variety of software providers, often at significantly discounted prices. So, it is important to work with S&T IT to determine if such a contract is in place before purchasing desktop software….Continue Reading What is Commercially Available Desktop Software?
What Happens If I Ignore the BPM 12004 Process?
Your purchase request will be diverted to IT from UM Procurement. Working with S&T IT to purchase hardware, software and services will result in faster service and can potentially result in cost savings….Continue Reading What Happens If I Ignore the BPM 12004 Process?
Does BPM 12004 Apply to Free Software and Free Services?
Yes. Free services, applications, and software still have license agreements that have to be officially reviewed by UM’s legal team. In some cases, authorized signers might still be needed to sign an agreement. S&T IT Security must also ensure that privacy is protected and that the service, application, or software is not a security threat…Continue Reading Does BPM 12004 Apply to Free Software and Free Services?
Do I have to worry about IT taking my computer without telling me?
Our commitment to you. As a general rule, Information Technology (IT) staff will not come and take your computer, especially without you knowing. There are a few situations where IT may have to take your computer, but we will make every effort to inform you about the situation, recover your data if possible, and provide…Continue Reading Do I have to worry about IT taking my computer without telling me?
What is the IT Status Page?
Having trouble connecting to Joes’SS or PeopleSoft? Is Canvas not loading properly? Make sure to check S&T IT Services and Systems Status page, or more commonly called the IT Status Page, at https://status.mst.edu/ for any and all technology performance issues and outages. Different icons are used to display the current status of each campus service…Continue Reading What is the IT Status Page?
MacOS Sonoma Upgrade & JAMF Issue
Due to certain functionality with JAMF, MacOS upgrade to Sonoma is not recommended. As of October 2, 2023 the issue causes a black screen and users are not allowed to login to their computer. JAMF is currently working on a way to remedy this issue. We have deferred the Sonoma upgrade currently. Once the issue…Continue Reading MacOS Sonoma Upgrade & JAMF Issue