Accessing Adobe CC on Windows for the First Time After Installation

This article will show you how to load Adobe CC for the first time after installation on your Windows computer and show you how to install individual applications from the Adobe CC app. Adobe CC licenses are assigned per username and can be used on up to two computer systems simultaneously.

1. After IT confirms that the Adobe Creative Cloud app has been installed, open your Start Menu and search “Adobe Creative Cloud”.

2. Click Adobe Creative Cloud in the left sidebar or click Open in the right information panel.

A screenshot of a Windows 11 start menu with "Adobe Creative Cloud" typed into the search bar at the top. The Adobe Creative Cloud application is present under "Best match" in the left sidebar.

NOTE: If the Adobe Creative Cloud app does not appear in the search results, automated installation did not complete correctly. Reply to your Request in which you requested a license of Adobe Creative Cloud explaining that it is missing, and IT will manually install it for you.

2. Once the Adobe Creative Cloud App opens, sign into Adobe with your UM SSO.

3. Locate the application or applications you wish to use and click Install.

4. The application will begin to install on your computer in the background.

5. Once it finishes installing, the Adobe Creative Cloud app will inform you with a notification. You can repeat this process for any other Adobe CC software that you need to use.