If you believe you have been the target of a malicious phishing attack, it is crucial that you do not click any links and take the following steps to report the issue as soon as possible. Report the Suspicious Email Not sure if the email is phishing? Reach out to IT Security and they will…Continue Reading How do I report phishing?
Windows 11 Transition Update
In 2023, S&T’s information technology team began focusing efforts on and communicating to employees about the transition to the Windows 11 operating system so campus computers comply with UM System Information Security policies and guidelines. In fall 2025, Microsoft will stop supporting the Windows 10 operating system. Progress: As of Thursday, Oct. 31, IT has…Continue Reading Windows 11 Transition Update
Why am I Having Trouble with Minerfiles on iOS?
If you have tried logging into minerfiles.mst.edu/dfs on your iOS device, you might notice that although you are able to log in, you eventually encounter a “Content Unavailable” when navigating deep enough. Unfortunately, this is a fundamental shortcoming of the iOS files app. The files app does support the technology required to connect to the…Continue Reading Why am I Having Trouble with Minerfiles on iOS?
How do I access document accessibility options?
As part of S&T’s ongoing commitment to creating an inclusive learning environment, we are reaching out to faculty about the essential steps in ensuring accessibility for all our students. This is a joint effort between the Faculty Senate, CAFE, Accessibility Services, and the VPOLEI. The UM system and the IFC (intercampus faculty cabinet) are working…Continue Reading How do I access document accessibility options?
What do I do with used printer toner cartridges?
If your printer is a Marco printer, the used toner needs to be returned to Marco. Here is a link with instructions: https://help.marconet.com/recycle-your-toner If the printer is not a Marco printer, the toner cartridge can be taken to the Rolla Recycling Center on Old St. James Road during regular office hours. There is not a…Continue Reading What do I do with used printer toner cartridges?
How do I secure my computer when traveling?
IT has implemented security procedures for International Travel by faculty, staff and students. If the traveler is on CUI or export-controlled projects, IT will provide a loaner laptop. If the traveler is not on CUI or export-controlled projects, then the traveler may take a loaner laptop or their S&T managed laptop. The loaner and the…Continue Reading How do I secure my computer when traveling?
How to request (or decline) FERPA information restriction on my account? (Why doesn’t my name show up on my email?)
To change your FERPA settings to allow your name to show in emails, please follow these steps: 1. Visit joess.mst.edu2. Sign into joess.mst.edu so you are on your Student Center3. Select “Personal Information”4. Select “Information Privacy”5. Select “FERPA Restrictions”6. Uncheck “FERPA-Restrict Release of Personal Information” ***Changes may take up to 24 hours to go into…Continue Reading How to request (or decline) FERPA information restriction on my account? (Why doesn’t my name show up on my email?)
How do I use Remote Desktop to remotely access campus computers
To remotely access computers on campus you must first install Open VPN and configure a connection to campus. Once a VPN connection has been established, use Remote Desktop or rdesktop to connect to a campus computer. For instructions on how to install OpenVPN and set up a profile to connect tot the S&T campus, see…Continue Reading How do I use Remote Desktop to remotely access campus computers
How To Access MATLAB Online
This document lists the steps required to access MATLAB Online 1. Open your preferred web browser and navigate to https://matlab.mathworks.com 2. Click ‘Sign in’ 3. When prompted, use your @umsystem.edu SSO, to sign in. 4. You will be redirected to the UM System MFA portal to finish signing in. 5. Once signed in, click Open…Continue Reading How To Access MATLAB Online
How to Update AppsAnywhere and Cloudpaging Player
For Managed Campus Devices Updates to AppsAnywhere and Cloudpaging Player are managed by S&T IT. If you suspect that you need to update your clients, please contact the IT Help Desk for assistance. For BYOD (Bring Your Own Device) / Personal Devices BYOD users should receive updates through the Auto Updater included with AppsAnywhere. If…Continue Reading How to Update AppsAnywhere and Cloudpaging Player
Adobe Creative Cloud: New Access for CLCs Starting Fall 2024
Information technology (IT) has enhanced access to Adobe Creative Cloud Suite, fostering creativity and innovation across campus. Beginning with the Fall 2024 semester, all applications in the suite will be available in Computer Learning Centers (CLCs) on the S&T campus. You can access this new package in AppsAnywhere by following this link: Adobe Creative Cloud…Continue Reading Adobe Creative Cloud: New Access for CLCs Starting Fall 2024
Zotero Remains Available Until December 31st, 2024
Over the last several months, your Information Technology (IT) organization has been actively working to allow for the continued use of Zotero by S&T faculty, administration, and students. Today, thanks to the efforts of Dan Stutts, the Information Technology Campus Committee (ITCC) Chair, the Chief Information Officer and he were able to speak directly with…Continue Reading Zotero Remains Available Until December 31st, 2024
ITWeb Application URLs Broken?
The itweb.mst.edu URLs/server has been deprecated for quite some time. It was fully removed from service on 2024-07-16. If you are still accessing URLs from that server, you will need to update your bookmarks or references to it. Example old and new URLs: Old URL New URL https://itweb.mst.edu/~appname/ https://appname.apps.mst.edu/ https://itweb.mst.edu/auth-cgi-bin/cgiwrap/appname/something.pl https://appname.apps.mst.edu/auth-cgi-bin/cgiwrap/appname/something.pl or shorter form: https://appname.apps.mst.edu/auth-cgi/something.pl…Continue Reading ITWeb Application URLs Broken?
How to Share a File or Folder in OneDrive
OneDrive is a convenient way to save files. When saved in OneDrive you can access the files anywhere that you have internet access. These files can also be shared with others. Microsoft has instructions on the Microsoft 365 Support website. Here is the link: https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07 Please note you can share by clicking the “Copy Link”:…Continue Reading How to Share a File or Folder in OneDrive
Code Signing Certificate Requests
Macros within Microsoft Office must be signed with a code signing certificate for security purposes. If you need to sign macros then submit a support request to IT Security. If the request is approved you will be asked to refresh your user profile by either logging out and back in or restarting your computer. You…Continue Reading Code Signing Certificate Requests
Research System Configuration and BPM12004
There are two aspects to research systems and BPM12004 compliance: requirements imposed by Data Classification Level (DCL) requirements and general IT requirements relating to security and supportability. While each of these points is listed individually they are not truly separable and have interactions. For example, using domain logins touches on access attribution, standard user privilege…Continue Reading Research System Configuration and BPM12004
Windows 11 Transition
In 2023, S&T IT began focusing efforts and communicating to campus about the transition to Windows 11 operating system for campus computers to be compliant with UM System Information Security policies and guidelines. In fall 2025, Microsoft will no longer support the Windows 10 operating system. IT has a goal to transition computers running Windows…Continue Reading Windows 11 Transition
How to Fix Foxit PDF Editor License Expiration Notice
This document describes how to resolve a licensing error generated by Foxit PDF Editor (formerly Foxit Phantom PDF Editor) on your Windows or macOS managed computer system. Please select which operating system you use: If the steps provided after selecting your operating system do not provide you with a resolution or do not cover what…Continue Reading How to Fix Foxit PDF Editor License Expiration Notice
Where Is My Renewal Email for Adobe or Foxit products?
Previously, Missouri S&T IT would send out automated responses in late May or early June of each year to confirm renewal of Adobe or Foxit products. Since August 2023, S&T IT switched from annual billing to monthly, perpetual billing using the same billing software we use for telecommunications and courtesy appointments. You are now no…Continue Reading Where Is My Renewal Email for Adobe or Foxit products?
How to Transfer Files Across Adobe Accounts or Profiles
This document will describe how to transfer files between your Adobe profiles or from your S&T Adobe ID to your UM System Enterprise Account. This will help you most if you need to move assets: The UM System is working with Adobe to correct an issue that placed customer’s files and/or collaboration notes in the…Continue Reading How to Transfer Files Across Adobe Accounts or Profiles
How To Switch to Your Enterprise Profile in Adobe Stock
This document discusses how to get signed back into your Adobe Enterprise account to regain access to Adobe Stock images….Continue Reading How To Switch to Your Enterprise Profile in Adobe Stock
Grandfathered Retiree Self-Service Extension
Retirees who have been grandfathered for email continuance and who are in the retiree cleanup group (i.e., users who already have an Retiree Deprovisioning Extension, which is expiring) may self-service request an extension according to UM’s Electronic Email Use and Management Procedures by using AIMS. The “Self Service” part of AIMS provides users with a…Continue Reading Grandfathered Retiree Self-Service Extension
How To Sign into Your UM System Adobe Account
This document discusses how to sign into Adobe with your UM System SSO….Continue Reading How To Sign into Your UM System Adobe Account
ADA Accessibility Requirements
Information and Communication Technology (ICT) procurements must meet the applicable accessibility standards of 36 Code of Federal Regulations (CFR) 1194. 36 CFR 1194 implements Section 508 of the Rehabilitation Act of 1973, as amended. The refresh of Section 508 of the Rehabilitation Act, a law governing standards for electronic and information technology which applies to…Continue Reading ADA Accessibility Requirements
How To Install MATLAB from AppsAnywhere on Windows
This document will show you how to install MATLAB R2024a on your campus managed or personal Windows device using AppsAnywhere….Continue Reading How To Install MATLAB from AppsAnywhere on Windows