How to Transfer Files Across Adobe Accounts or Profiles

Adobe is discontinuing the synced files service. Please see our document on how to save an offline copy of these files here: How To Check for Files in Creative Cloud Synced Files and Save Them Elsewhere

Use one of the following methods to copy Cloud Documents from one account or profile to another.

Documents copied to the destination account or profile do not retain any of the comments, collaborations, or sharing links or the source document.

To migrate Libraries from one account or profile, you can use the Libraries panel and export as an offline .cclib file. Alternatively, you can use the Creative Cloud sharing and collaboration features.

• Use the Libraries panel in apps such as Photoshop or Illustrator to export Creative Cloud Libraries and then reimport them to the profile of your choice.
• Use the Link sharing feature to share and then copy a library to the destination account. This method does not require installed apps and can be done using any device.

When copying libraries:
– The library copied to the destination account or profile does not have any of the collaborations or sharing links of the source library.
– If the library contains documents that are stored in the source account or profile, these documents are not copied over.
– Adobe Stock licenses are not transferred.

To use the sharing features, do the following:

1. Sign in to assets.adobe.com with your source account or profile.

2. Navigate to Your work > Your libraries and then hover on and select a library to migrate.

3. In the upper-right corner, click Share > Get Link.

4.Click Copy Link.

The link is copied to the clipboard.

NOTE: If you have several libraries to migrate, generate and store all the links for easy access.

5. Sign out and then navigate to the links copied in Step 4. A preview of the library displays. Instead of signing out, you can also use a different browser or Incognito mode.

6. Click Copy to your work. You’ll be prompted to sign in. Sign in with the destination account or profile. If you copied several links, paste those links and click Copy to your work. If you’re in the same browser, you won’t be asked to sign in again.

Verify that the libraries are copied to Your libraries section in the destination account.

Download your photos from Lightroom and store them in an alternate profile of your choice. After you’ve backed them up, remove them from Lightroom.

Lightroom Downloader app.

Back up catalog from Lightroom Classic.

When migrating Lightroom photos, following are not carried across:
– Sharing information
– Comments
– Album membership
– Likes
– Flags
-Ratings

Download previously licensed Adobe Stock assets with the License History feature on stock.adobe.com. For directions on this process, refer to this article. You can then reimport your documents using these instructions.

Adobe Express is only available online when you’re connected to the Internet, so there isn’t a way to keep any source files offline. You can either choose to migrate your projects from one account or profile to another, or you simply download the output of each project.

TO DOWNLOAD A PROJECT OUTPUT

1. Go to new.express.adobe.com and sign in with your account or profile.

2. Navigate to Projects. 

3. Hover on a project and click the edit project icon.

4. Click Download in the upper-right corner, choose an output file format and click Start download.

5. Choose a location on your computer and click Save.

TO MIGRATE YOUR ADOBE EXPRESS PROJECTS

To migrate Adobe Express projects, use collaboration features to copy projects into another account or profile. To access both accounts simultaneously, use two browser windows.

• Google Chrome browser: If you’re using Google Chrome, perform all source account or profile steps in the main browser (referred to as source browser). And perform all destination account or profile steps in the Incognito browser window (referred to as destination browser).
• Microsoft Edge browser: If you’re using the Microsoft Edge browser, perform all sourceaccount or profile steps in the main browser (referred to as source browser). And perform all destination account or profile steps in the InPrivate window (referred to as destination browser).

1. Open your main source browser window, navigate to new.express.adobe.com
 and sign in with the source email address.

2. Navigate to Projects. 

3. Hover on the project that you want to migrate and click Invite.

4. Click Copy Link. The link is copied to the clipboard.

5. Open an Incognito (Google Chrome) or InPrivate (Microsoft Edge) browser window, navigate to express.adobe.com and sign in with the destination email address. If you’re migrating Adobe Express projects across Profiles, sign in with the same email address as the source, and choose the destination profile.

6. Open a tab in the browser and paste the link copied in Step 5, above.

7. When prompted, click Request Access.

8. Go back to the source browser window, you will have received a notification from your other account or profile.Click the Notification icon in the upper-right corner and then click Manage Access on the notification that you’ve received.

9. Click Accept.

10. Go back to the destination browser window, navigate to express.adobe.com.Since you’ve signed in to Creative Cloud in this window using your destination account or profile, you will not be prompted to sign in again.

11. Navigate to Projects. > Shared with you.

12. Hover on the project you’ve just shared from your source account or profile, click the icon in the upper-right corner and then click Duplicate.

13. Remove the word Copy at the end of the suggested name and click Duplicate.The projects that you’ve shared from your source account or profile can be found in the Shared with you tab. Projects that you duplicate, are available in the Your Projects tab.