Category: How To

OpenVPN is failing to connect with an error about “unsupported options”, how can I fix this?

If you are receiving this error when attempting to connect to OpenVPN, it is due to an update in the OpenVPN Connect software that requires changes in the VPN profile. To correct this problem, please delete your current VPN profile – click on the pencil next to the profile name, and then the Delete Profile…Continue Reading OpenVPN is failing to connect with an error about “unsupported options”, how can I fix this?

Making a BPM 12004 Request for Software

Making a BPM 12004 request with S&T IT will ensure that your software meets all security, compatibility, supportability, and sustainability requirements for Missouri S&T and the UM System and that legal responsibility is as removed from an individual person or a department as much as possible. You can learn more about the full process here:…Continue Reading Making a BPM 12004 Request for Software

Shared Mailbox Management

Sponsors can manage the sponsors and owners (what’s the difference between a sponsor and an owner?) of a shared mailbox using the Authoritative Identity Management System (AIMS) via the following steps: A shared mailbox can be accessed by the mailbox owners via Outlook desktop or online. For more information see this Microsoft support page. NOTE:…Continue Reading Shared Mailbox Management

How do I get access to the campus supercomputer?

If you are a student, faculty, or staff you can either submit a ticket requesting access, or just go to the help desk to request access. Once the account creation process is started you will receive an automated email with links to documentation and a google form to fill out using your umsystem google account….Continue Reading How do I get access to the campus supercomputer?

What is OneDrive and how do I use it?

OneDrive is a cloud solution that allots users 5TB of storage space for their data. When turned on, it will backup folders that you choose. It shows up in the File Explorer on Windows computers. Training for OneDrive can be scheduled with someone from IT. Just create a ticket to request training. Microsoft also has…Continue Reading What is OneDrive and how do I use it?