IT has a variety of defined maintenance windows and scheduled for different components of our computing environment. Some maintenance work is announced and scheduled explicitly. Others are scheduled on a recurrent basis. Different categories of updates/windows are included below for reference. Applications Applications are generally deployed during either the daily applications deployment window of 5pm-7pm,…Continue Reading When does IT apply updates/patching/reboots to apps/desktops/services/network?
Non-Employee Appointment Mailbox License Fee
UM System has implemented additional security for protecting our mailbox accounts by assigning A5 licenses to non-employee appointments. As this license cost is outside our budgeting process for licensing accounts with Microsoft, S&T IT will be requiring an annual $200 per year license fee for non-employee appointments that require a mailbox, and will be billed…Continue Reading Non-Employee Appointment Mailbox License Fee
What is OneDrive and how do I use it?
OneDrive is a cloud solution that allots users 5TB of storage space for their data. When turned on, it will backup folders that you choose. It shows up in the File Explorer on Windows computers. Training for OneDrive can be scheduled with someone from IT. Just create a ticket to request training. Microsoft also has…Continue Reading What is OneDrive and how do I use it?
Is Google going away?
No, IT fully supports our Google environment, and intends to keep funding it for the current UM System license cycle (until end of 2025) and plans to renew it again at that time. IT has been actively encouraging removal of accumulated content on Google Drive/Shared Drives as part of the UM Data Retention policies. IT…Continue Reading Is Google going away?
How long can I keep my account after graduation?
University email retention policy states that students are no longer eligible for an account 1 year after their last eligible to enroll semester. There is provision for a one year extension. In practical terms this means: Please do not contact helpdesk ahead of time or immediately after you graduate. You will receive notifications automatically, and…Continue Reading How long can I keep my account after graduation?