To obtain Temp Admin rights for a Jamf enrolled Mac, you will need to utilize the Self Service application. Follow the directions below or watch the attached video. *Time limit per request is 30 minutes, but there is no limit to the amount of requests. Guided directions for Grant Temp Admin.>>…Continue Reading Apple Temp Admin Rights
MacOS Sonoma Upgrade & JAMF Issue
Due to certain functionality with JAMF, MacOS upgrade to Sonoma is not recommended. As of October 2, 2023 the issue causes a black screen and users are not allowed to login to their computer. JAMF is currently working on a way to remedy this issue. We have deferred the Sonoma upgrade currently. Once the issue…Continue Reading MacOS Sonoma Upgrade & JAMF Issue
FIleVault/Encryption Key Escrow
FileVault is an extra layer of login protection implemented on Jamf managed Mac computers. It does not impede everyday use of the computer. The main function of FileVault is to encrypt the startup volume of Mac computers. When a user profile is created on a Jamf managed Mac computer, FIleVault is enabled for them and…Continue Reading FIleVault/Encryption Key Escrow
How do I access my Apple computer on Jamf with no internet access?
The SSO login is only there if the computer restarts, or the user logs out. If you find yourself without internet access, there will be a Local Login option underneath the window that would normally display the SSO login. Use your SSO username without the @umsystem.edu and your normal password to login. From there you…Continue Reading How do I access my Apple computer on Jamf with no internet access?
Can’t I just use Migration Assistant to transfer all my stuff over from my old Mac?
The Migration Assistant cannot be used to transfer data from an old computer if the new computer is on Jamf. It is recommended to use OneDrive to backup data and it can be easily accessed from the new computer. We can make a backup of the old computer and install it on the new computer…Continue Reading Can’t I just use Migration Assistant to transfer all my stuff over from my old Mac?
How do I install apps/software on Apple computers?
Most programs can be used through AppsAnywhere by going to appsanywhere.mst.edu. If something is not available through AppsAnywhere then a ticket should be created to request the software. You may use an Apple ID and the App Store to download applications from there. If you install any software that is not approved through proper channels,…Continue Reading How do I install apps/software on Apple computers?
How do I create backups on an Apple computer?
The use of Time Machine can currently no longer be used as a backup tool. It will brick the computer when trying to restore from the backup. It is recommended to use OneDrive to backup files. All campus accounts get 5TB of storage in OneDrive….Continue Reading How do I create backups on an Apple computer?
I want to go back to being an admin on my Apple computer. Why can’t I go back to being an admin?
We offer a temporary admin request option that will allow users temporary ability to become admin on the computer. Due to security standard NIST 800-172, it is no longer possible to always allow full admin access. The use of JAMF has brought our Apple computer management and security more in line with the way we…Continue Reading I want to go back to being an admin on my Apple computer. Why can’t I go back to being an admin?
Why do we need JAMF?
JAMF is a new device management tool for Apple computers we have implemented to meet security standards. NIST 800-172 is a supplementary document to NIST SP 800-171, which is designed to help safeguard sensitive information on non-federal systems through best practice processes and security controls and applies to federal contractors that handle, process or store…Continue Reading Why do we need JAMF?
What is JAMF?
JAMF is a device management tool for Apple computers. It has been implemented on Apple computers to adhere to security standards in place from NIST 800-172 and to provide consistency of support among all computers on campus….Continue Reading What is JAMF?