Only mailbox owners (formerly known as delegates) can access a shared mailbox. Owners can see the contents of the mailbox and send email from it. A mailbox sponsor can manage the shared mailbox. That is, they control who the mailbox owners are, are notified before the shared mailbox goes to deprovisioning and can extend the…Continue Reading Why can’t I access a shared mailbox? I’m already sponsoring it? What’s the difference between a sponsor and an owner?
I was phished, now what?
The first step in recovering from responding to a phishing attack is to reset your password. For reference, you can do so by following the instructions at https://password.umsystem.edu If that password was also used with other sites then it needs to be changed there as well. Each affected account should be treated as compromised which…Continue Reading I was phished, now what?
What is my email address?
We frequently get asked, which one of these is my email? The ones that are not your email address. It is definitely not @mail.mst.edu. We used to have @mail.mst.edu email addresses when some of the student mail was served by Microsoft and some of it was served by Google. Those have been gone for about 5 to…Continue Reading What is my email address?
Why Can’t I Have My Email?
All students are provisioned with a mailbox while they attend S&T and to ease student life the mailbox is kept for 12 months after enrollment, but at some point it is deprovisioned and the mailbox is gone. Can’t you just get that back? Whether it is with Google, Microsoft, Apple, or some other provider there…Continue Reading Why Can’t I Have My Email?
Shared Mailbox Management
Sponsors can manage the sponsors and owners (what’s the difference between a sponsor and an owner?) of a shared mailbox using the Authoritative Identity Management System (AIMS) via the following steps: A shared mailbox can be accessed by the mailbox owners via Outlook desktop or online. For more information see this Microsoft support page. NOTE:…Continue Reading Shared Mailbox Management