One reliable option for remote support is hosting a recorded Zoom call. This enables users to document vendor assistance, share screens for live troubleshooting, and provide remote access when necessary for detailed guidance. Steps: 2. Start recording as soon as the session begins. 3. After the recording is started you have the option to stop…Continue Reading Remote Vendor Support Option- Recorded Zoom Call
What is happening to Grammarly at S&T? Am I affected?
All paid Grammarly licenses will change from @mst.edu email addresses to @umsystem.edu email addresses. This transition will move all paid licenses to a Grammarly enterprise licenses to ensure enhanced data protection and privacy, aligning with UM System policies. We will need to know if you want to have a Grammarly enterprise license which will incur…Continue Reading What is happening to Grammarly at S&T? Am I affected?
How to Update AppsAnywhere and Cloudpaging Player
For Managed Campus Devices Updates to AppsAnywhere and Cloudpaging Player are managed by S&T IT. If you suspect that you need to update your clients, please contact the IT Help Desk for assistance. For BYOD (Bring Your Own Device) / Personal Devices BYOD users should receive updates through the Auto Updater included with AppsAnywhere. If…Continue Reading How to Update AppsAnywhere and Cloudpaging Player
Where Is My Renewal Email for Adobe or Foxit products?
Previously, Missouri S&T IT would send out automated responses in late May or early June of each year to confirm renewal of Adobe or Foxit products. Since August 2023, S&T IT switched from annual billing to monthly, perpetual billing using the same billing software we use for telecommunications and courtesy appointments. You are now no…Continue Reading Where Is My Renewal Email for Adobe or Foxit products?
How To Install MATLAB from AppsAnywhere on Windows
This document will show you how to install MATLAB R2024a on your campus managed or personal Windows device using AppsAnywhere….Continue Reading How To Install MATLAB from AppsAnywhere on Windows
How To Install MATLAB from AppsAnywhere on macOS
This document will show you how to install MATLAB R2024a on your campus managed macOS device using Self Service….Continue Reading How To Install MATLAB from AppsAnywhere on macOS
Why Is MATLAB Asking Me to Sign In?
Beginning with MATLAB R2024a, deployed versions of MATLAB on the Missouri S&T campus utilize the UM System site license of MATLAB. This site license allows all students, faculty and staff to access every toolbox produced by MathWorks for both teaching and research purposes and many other resources provided by MathWorks. To learn more, you can…Continue Reading Why Is MATLAB Asking Me to Sign In?
Where Did ModelSim Go?
ModelSim 12.0 by Mentor Graphics, a verification and simulation tool for multiple programming languages, has been replaced with QuestaSim by Intel and Siemens. S&T Information Technology can no longer obtain licensing for ModelSim 12.0 and has made QuestaSim available in AppsAnywhere as a replacement. The application listing for ModelSim 12.0 will be removed at the…Continue Reading Where Did ModelSim Go?
How to use the AppsAnywhere Canvas Integration
AppsAnywhere includes an integration with Canvas that allows an instructor to select specific applications that students may need for their class and display them inside of Canvas. To use this integration, first make sure the AppsAnywhere page is enabled in your Canvas course. To do this, go to your course Settings then open the Navigation…Continue Reading How to use the AppsAnywhere Canvas Integration
New Teams migration, What’s new?
Microsoft Teams has been the primary tool used for chat communication at S&T for a while now. To keep Teams up-to-date and effective, big changes need to happen periodically. With this new update, there are multiple functionalities that have been relocated within the app as well as important behind the scenes upgrades. Here are some…Continue Reading New Teams migration, What’s new?
What kind of network services does S&T have?
Networking is very important, especially here at S&T. But what services does our networking team provide exactly? First off, there are many moving parts when it comes to networking. These moving parts are split up into two different categories labeled Network Infrastructure and Plant Infrastructure. Behind each name, we have a wonderful team of people…Continue Reading What kind of network services does S&T have?
Accessing Foxit PDF Editor on Windows for the First Time After Purchase
This article will show you how to load Foxit PDF Editor for the first time after purchasing a license on your Windows computer using AppsAnywhere. …Continue Reading Accessing Foxit PDF Editor on Windows for the First Time After Purchase
What kind of technical support does S&T offer?
Here at S&T, a lot of the work done revolves around technology. Each and everyday students and staff log on to complete their various tasks for the day, but what do you do if something goes wrong with your computer? Who do you contact for any form of technical assistance? Luckily, we have a wonderful…Continue Reading What kind of technical support does S&T offer?
What are Software Applications?
A software application is defined as a browser-based or proprietary interface used to allow multiple users or customers to read, access, share, modify, input or retrieve data from a server-based system. Application development is the creation of a customer application specifically for use by the University. Application hosting exists when a vendor maintains the application…Continue Reading What are Software Applications?
What is Commercially Available Desktop Software?
Commercially Available Desktop Software is defined as individually licensed software typically purchased for use on a single computer. The University maintains contracts with a variety of software providers, often at significantly discounted prices. So, it is important to work with S&T IT to determine if such a contract is in place before purchasing desktop software….Continue Reading What is Commercially Available Desktop Software?
What Happens If I Ignore the BPM 12004 Process?
Your purchase request will be diverted to IT from UM Procurement. Working with S&T IT to purchase hardware, software and services will result in faster service and can potentially result in cost savings….Continue Reading What Happens If I Ignore the BPM 12004 Process?
Why Is IT No Longer Subsidizing Abaqus Research?
In previous years, the IT Department had paid for a general pool of Abaqus Academic Research licenses for all to use at Missouri S&T. In addition to this, individual departments and researchers were able to purchase dedicated CAE tokens (interactive seats) and session tokens at a subsidized rate. In 2022, the IT Department covered just…Continue Reading Why Is IT No Longer Subsidizing Abaqus Research?
How Does Abaqus Token Usage Work?
Abaqus licensing is built on a token system with many factors that contribute to token utilization. Abaqus CAE (the Graphical User Interface) always checks out exactly one CAE token (or Interactive Seat) for each active user – these are tracked and purchased separate of tokens. Each time you execute Abaqus, one or more tokens are…Continue Reading How Does Abaqus Token Usage Work?
How do I install apps/software on Apple computers?
Most programs can be used through AppsAnywhere by going to appsanywhere.mst.edu. If something is not available through AppsAnywhere then a ticket should be created to request the software. You may use an Apple ID and the App Store to download applications from there. If you install any software that is not approved through proper channels,…Continue Reading How do I install apps/software on Apple computers?
Making a BPM 12004 Request for Software
Making a BPM 12004 request with S&T IT will ensure that your software meets all security, compatibility, supportability, and sustainability requirements for Missouri S&T and the UM System and that legal responsibility is as removed from an individual person or a department as much as possible. You can learn more about the full process here:…Continue Reading Making a BPM 12004 Request for Software
Why Does IT Need to Review My Software?
Missouri S&T IT follows a software review process laid out by the UM System in BPM 12004. This policy ensures that IT and Telecom resources meet each campus’s security, compatibility, supportability, and sustainability requirements. When obtaining a software product (brand-new, renewal, open-source, or software maintenance), there is a lot going on behind the scenes. Legal…Continue Reading Why Does IT Need to Review My Software?