There are four common forms of second factor authentication: Using a hardware security token or an authenticator application, such as Microsoft Authenticator, provides the best security. As there are scenarios where a hardware security token cannot be used the most robust second factor to use is an authenticator application. Account security can be improved by…Continue Reading Microsoft Authenticator
How do I secure my computer when traveling?
IT has implemented security procedures for International Travel by faculty, staff and students. If the traveler is on CUI or export-controlled projects, IT will provide a loaner laptop. If the traveler is not on CUI or export-controlled projects, then the traveler may take a loaner laptop or their S&T managed laptop. The loaner and the…Continue Reading How do I secure my computer when traveling?
How to request (or decline) FERPA information restriction on my account? (Why doesn’t my name show up on my email?)
To change your FERPA settings to allow your name to show in emails, please follow these steps: 1. Visit joess.mst.edu2. Sign into joess.mst.edu so you are on your Student Center3. Select “Personal Information”4. Select “Information Privacy”5. Select “FERPA Restrictions”6. Uncheck “FERPA-Restrict Release of Personal Information” ***Changes may take up to 24 hours to go into…Continue Reading How to request (or decline) FERPA information restriction on my account? (Why doesn’t my name show up on my email?)
How to Update AppsAnywhere and Cloudpaging Player
For Managed Campus Devices Updates to AppsAnywhere and Cloudpaging Player are managed by S&T IT. If you suspect that you need to update your clients, please contact the IT Help Desk for assistance. For BYOD (Bring Your Own Device) / Personal Devices BYOD users should receive updates through the Auto Updater included with AppsAnywhere. If…Continue Reading How to Update AppsAnywhere and Cloudpaging Player
ITWeb Application URLs Broken?
The itweb.mst.edu URLs/server has been deprecated for quite some time. It was fully removed from service on 2024-07-16. If you are still accessing URLs from that server, you will need to update your bookmarks or references to it. Example old and new URLs: Old URL New URL https://itweb.mst.edu/~appname/ https://appname.apps.mst.edu/ https://itweb.mst.edu/auth-cgi-bin/cgiwrap/appname/something.pl https://appname.apps.mst.edu/auth-cgi-bin/cgiwrap/appname/something.pl or shorter form: https://appname.apps.mst.edu/auth-cgi/something.pl…Continue Reading ITWeb Application URLs Broken?
Code Signing Certificate Requests
Macros within Microsoft Office must be signed with a code signing certificate for security purposes. If you need to sign macros then submit a support request to IT Security. If the request is approved you will be asked to refresh your user profile by either logging out and back in or restarting your computer. You…Continue Reading Code Signing Certificate Requests
Windows 11 Transition
In 2023, S&T IT began focusing efforts and communicating to campus about the transition to Windows 11 operating system for campus computers to be compliant with UM System Information Security policies and guidelines. In fall 2025, Microsoft will no longer support the Windows 10 operating system. IT has a goal to transition computers running Windows…Continue Reading Windows 11 Transition
Where Is My Renewal Email for Adobe or Foxit products?
Previously, Missouri S&T IT would send out automated responses in late May or early June of each year to confirm renewal of Adobe or Foxit products. Since August 2023, S&T IT switched from annual billing to monthly, perpetual billing using the same billing software we use for telecommunications and courtesy appointments. You are now no…Continue Reading Where Is My Renewal Email for Adobe or Foxit products?
How To Check for Files in Creative Cloud Synced Files and Save Them Elsewhere
Adobe will be discontinuing Creative Cloud Synced files starting October 1, 2024. This document will discuss how to check if you have files in the Creative Cloud Synced Files service and how to get the latest copy to save in a new location….Continue Reading How To Check for Files in Creative Cloud Synced Files and Save Them Elsewhere
Why Is MATLAB Asking Me to Sign In?
Beginning with MATLAB R2024a, deployed versions of MATLAB on the Missouri S&T campus utilize the UM System site license of MATLAB. This site license allows all students, faculty and staff to access every toolbox produced by MathWorks for both teaching and research purposes and many other resources provided by MathWorks. To learn more, you can…Continue Reading Why Is MATLAB Asking Me to Sign In?
Why Does the Adobe PDF Print Option Not Make a PDF?
This document will discuss two possible solutions to printing your documents as PDFs if they contain the Aptos font, or if you are getting an Adobe PDF Distiller error. If you are attempting to print a document from any application on your Windows computer using the Adobe PDF option and get an error message in…Continue Reading Why Does the Adobe PDF Print Option Not Make a PDF?
Where Did ModelSim Go?
ModelSim 12.0 by Mentor Graphics, a verification and simulation tool for multiple programming languages, has been replaced with QuestaSim by Intel and Siemens. S&T Information Technology can no longer obtain licensing for ModelSim 12.0 and has made QuestaSim available in AppsAnywhere as a replacement. The application listing for ModelSim 12.0 will be removed at the…Continue Reading Where Did ModelSim Go?
Netgroup Management
Netgroups are named collections of accounts that are used for a variety of purposes, such as granting of permissions. The membership of those netgroups is managed by the netgroup management tool. A list of all netgroups that can be managed are shown. To facilitate finding a group there is a “Filter” field. Typing in the…Continue Reading Netgroup Management
Everything you Need to Know About GoFetch: A Hardware Security Flaw in Modern Macs
What is GoFetch? GoFetch is a newly found security flaw affecting Mac computers released after 2020. Because the bug is found in the hardware and not any part of the computer’s firmware or BIOS, it looks very unlikely that Apple will be able to patch the issue with a software update. All of the affected…Continue Reading Everything you Need to Know About GoFetch: A Hardware Security Flaw in Modern Macs
Account Expiration & Extension
The University regularly reviews accounts for expiration or deletion. When an account owner no longer meets the account eligibility requirements, account access to resources will be terminated. For more information on account eligibility please see the Email Management Policy and Electronic Mail Use and Management Procedures . Account extensions are managed via AIMS with help…Continue Reading Account Expiration & Extension
Firewall Exceptions
By default, the S&T border firewall blocks all inbound connections. Only approved services are granted an exception to this default deny. All exceptions are subject to auditing, verification and revocation. Auditing The most basic audit performed is with a vulnerability scanner. Any critical vulnerabilities will preclude an exception and all important vulnerabilities must be remediated…Continue Reading Firewall Exceptions
Git, git, GitLab, GitHub, git.mst.edu, git-classes.mst.edu … Help!?
Git (with a capital G) is an ecosystem centered around a particular form of version control repository. Version control repositories are used to store tracked history/changes of files, usually textual such as source code, html, javascript, and similar — although it does support storing non-textual files. Git repositories can be stored locally on your own…Continue Reading Git, git, GitLab, GitHub, git.mst.edu, git-classes.mst.edu … Help!?
Isora GRC Assessments
The University is using SaltyCloud’s Isora product to handle Governance, Risk and Compliance (GRC) assessments. Notifications about these assessments come from admin@mst.isora.saltycloud.com and the assessments can be accessed at https://mst.isora.saltycloud.com. The login uses your University account through a Microsoft login page (currently login.microsoftonline.com). In order to be able to login to the system your account…Continue Reading Isora GRC Assessments
Non-LAPS Workstation Administrator Privileges
This process is intended for one or two individuals who will (co-manage) a group of systems. It is restricted to situations where the co-manager will provide unique expertise that Information Technology does not have, such as familiarity with installing, configuring and updating specialized software. Each group of systems should be closely aligned in how they…Continue Reading Non-LAPS Workstation Administrator Privileges
Is The Foundry going away?
The Foundry, our campus HPC resource provided by an NSF MRI grant award in October of 2019 is being decommissioned in June of 2024. The OS which the Foundry is running is nearing end of life and thus will not be receiving patches to the operating system. As a result we need to decommission the…Continue Reading Is The Foundry going away?
LAPS Requests
The expectation is that Information Technology (IT) will manage University-owned systems to include the installation of software. Requests for support should be directed to the IT Help Desk. The granting of administrator privileges represents a risk to the security of the system in particular and, by extension, the security of the University network. Risks include…Continue Reading LAPS Requests
Why is ChemOffice Asking for Activation?
When launching ChemOffice from AppsAnywhere for the first time on a computer, AppsAnywhere runs an activation process before it loads ChemDraw. On some computers, this might take more time than expected. If ChemOffice or ChemDraw is loaded from the desktop icon that is installed before AppsAnywhere launches ChemDraw on its own, the activation script will…Continue Reading Why is ChemOffice Asking for Activation?
What kind of network services does S&T have?
Networking is very important, especially here at S&T. But what services does our networking team provide exactly? First off, there are many moving parts when it comes to networking. These moving parts are split up into two different categories labeled Network Infrastructure and Plant Infrastructure. Behind each name, we have a wonderful team of people…Continue Reading What kind of network services does S&T have?
Why Am I Seeing Adobe CC or Foxit PDF Editor on My Department’s Bill From IT?
As of August 2023, S&T IT changed how it handles billing of Adobe CC and Foxit PDF Editor subscriptions and licenses….Continue Reading Why Am I Seeing Adobe CC or Foxit PDF Editor on My Department’s Bill From IT?
FIleVault/Encryption Key Escrow
FileVault is an extra layer of login protection implemented on Jamf managed Mac computers. It does not impede everyday use of the computer. The main function of FileVault is to encrypt the startup volume of Mac computers. When a user profile is created on a Jamf managed Mac computer, FIleVault is enabled for them and…Continue Reading FIleVault/Encryption Key Escrow